If you are considering PNC Bank for a home mortgage please reconsider. We started the application process but withdrew after several errors and omissions. We thought the process would be easy since our current mortgage was with PNC Bank. Here's some of what happened; they omitted one of our sources of income, a federal pension, from the application, transposed our phone numbers, so each time we tried to use DocuSign we had to exchange phones, offered no advice when asked about questions on the application, leading to more documentation, over estimated that value of our home, and did not lower the estimate when asked to do so. Required an appraisal ($850) when other lenders said it was not necessary. This was brought to the attention of our loan officer, several times, but he insisted that an appraisal was required. Considering the errors and unnecessary fees, we cancelled our loan application with PNC and are about to complete the process with another lender. There was no appraisal required and we have not experienced the problems we faced with PNC. If you are considering a home loan with PNC Bank, plan on a frustrating process, accompanied by unnecessary fees.