13 Nov, 2018 → by ClaimboUser411831
Be aware that they do not sale new on box product .

2

I brought a tankless water heater thinking that was a new one. instead I got an open box with parts missing. I contact customer services and this person with Indian accent did not understands my complaint and ask me to send him my complaint and photos by e-mail of my the tankless heater and the packages that by the way was poorly secure wrap. Its one day already and I haven't got any answer back . I will wait a couple more day and i will updated my post but I wont let this company get away with this scam . I will fight them all the way until a get my full money back. Please stay away from this company .
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