I Purchased 5 x 200Ah Batteries AGM but as has been the case with so many before me they tested much less (100AH). I sent numerous emails prior to purchase requesting details ie. Dimensions and weight but they only responded to 1/2 the questions and when I sent another requesting the other half they did not respond. In the end I made a purchase all went well they arrived promptly but then it started. As I was not present at the time of delivery they were unloaded by others and had I been present the batteries would not have been unloaded as they were undoubtedly physically not what I had ordered. (too small in size and the biggest giveaway of all, way too light) I got in touch with Siriusforce via the ebay system as to the problem, listing what 200AH AGM Battery specifications should have been and what I regarded was a solution to the problem. (Replace with the appropriate batteries or refund me in full.) Their response was to ask me to tell them if I could offer a possible solution that would be agreeable to us both...DUHH? (Here is where I asked ebay to step in) The end result was return for refund which Siriusforce said they would organise but then just as quickly couldn't. Sirius force then asked me to get a quote and let them know before they would accept reimbursement of costs to me, when I did there was no response other than to tell me to return the batteries for refund. I then figured they accepted this quote so I therefore arranged and paid for a courier company to take the batteries back to Siriusforce but on the day they were to pick them up Siriusforce sent connotes for me to attach to the packages as they now have organised transport. Now I have paid for another company to do this so now I had to cancel them and try and get a refund from them as well. I notified Siriusforce the packages were ready for pick up but then they tell me I have to get them to the depot of the company they had organised again more expense to me and time wasted. I have just now notified Siriusforce I dropped the packages to the depot this morning their response make sure that the batteries are still in original packaging and I affixed the labels they supplied again DUHHHH! I have never dealt with such an inept company as Siriusforce. They definitely need to improve their public relation and communication skills.