24 Jun, 2020 → by ClaimboUser351186
BBVA Richmond Texas ATM
On June 22, 2020 about 7:25am I made a cash deposit of $2300.00. Today is June 24, 2020 and still my deposit has not credit my account but the machine gave me a receipt that states "CASH DEPOSIT". I have bills that need to be paid and it is not my fault that the machine is always out of order or it goes out when your doing a deposit, this is not the first time this has happened to me. The reps you speak to don't know how to give customer service when dealing with situations like this and they give you the run around. I am highly pissed off and once this gets resolved, I will be closing my account and I will not deal with BBVA ever again. And just to think this was the 2nd time I came back to them. Ughhhhh never again!!!!!!!!!! I want and need my money back as soon as possible.