18 Jun, 2010 → by ClaimboUser55038
Battery does not work and wants me to ship back at my expense

This company needs a lesson in customer service. I ordered a laptop battery from Mundo Corp. and it has never worked. I called the "customer" service dept and was that I had to email the repair dept. I did so and was told to wait for a form thru my email. I received the form but after reading it realized that I had to return the battery at my expense and if they found that the battery was not faulty they would charge my credit card a fee and would also charge a restocking fee. I felt that I was going to be out of more money than I cared to invest. The battery is *** and I would not recommend this company to anyone. I should have invesigated them before I bought it. The battery was cheaper than onthers. I guess you really do get what you pay for.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Mundo Corp you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.