6 Feb, 2019 → by ClaimboUser497567
bathroom unit

1

I can't believe how bad this company was to deal with, lie after lie. Taken 2 and a half weeks to deliver a unit they 'missed off the delivery' in the first place. Constant phone calls saying 'it was coming tomorrow' with it never turning up. Asked for a refund and the girl said she wasn't qualified to do it yet didn't make an arrangement or speak to anyone about it. Excuses such as it was damaged, it was delivered to another place by mistake or it was on its way. Also rang to say it was being processed as a refund to ring half an hour later for someone else to say it hadn't been. Very rude customer service who love to talk back and not bothered about pissing off there customers. How this company is still running is beyond me and how no one has reported them to trading standards!! Wouldn't even refund the next day delivery as they said we had most of the order! Stay well clear of this horrendous company!!! Unit has just turned up and half of the bits are missing!
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