4 Dec, 2015 → by ClaimboUser175571
Basement Waterproofing Specialists, Collegeville PA won’t leave me alone!

I own a house built in 1925. The basement leaks, due to the 1925 building technology, but does not flood. I have a sump pump in my basement that does a good job. Aside from my furnace and oil tank, there is nothing valuable down there. Out of curiosity, I called Basement Waterproofing Specialists for a free review of my options for waterproofing my basement. The two guys that came out were very nice, decent, friendly people who looked at my situation and gave me an estimate. Considering there is no real use of my basement, whether it is 100% waterproof or not, I decided their estimate of $16,000 was not the way I wanted to go. For the past 40 days or so, this company has called me again and again, sometimes three times a day with their sales pitch. I NEVER answered their calls even once and yet they continue to harass me by calling me every day for the past 40 days (weekends excluded). I texted them asking them to stop calling me. Yet the next day they called again. I am now threatening them with hiring a lawyer and suing them because of their blatant harassment and yet they continue to contact me. Today, out of total frustration, I finally blocked them on my phone. They refuse to take "NO thank you" as a final answer. I am reporting them to the Better Business Bureau after I send this review. They will NOT leave me alone even after I texted them on numerous occasions and told them I was not interested in their services. As I mentioned prior, the two guys who came out to my house seemed liked good decent, honest people and they looked at my basement and presented me with my options and made suggestions. There was no real high pressure sales pitch involved. Our meeting was informal and I felt comfortable with their visit and their recommendations. The issue is what happened afterwards when their bosses started calling me and refused to accept my "NO thanks" text back to them. For the past 40 days they have phoned me every day (except for weekends) over and over, sometimes twice a day. I texted -- TWICE-- with a "NO thanks and please stop calling me " message and they called again the next day. Honestly, I want to get the home phone number of the boss(es) who keeps calling me every day for the past 40 days and I want to call him on a daily basis for a month or two and bombard him with calls and see how he likes this type of treatment. If you let this company into your house you better be prepared to go through with them waterproofing your basement. Otherwise, you will be harassed like I am currently being harassed. They will NOT take "NO thanks" as the final answer.
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