25 May, 2012 → by ClaimboUser930789
Basement still leaked & they ruined our driveway

DryDuck Basement Waterproofing, 7900 Beech Daly Rd., Taylor, MI 48180. Ph: 800 917-****. DO NOT HIRE!! Horrible service, no response. Staff, crew unprofessional. Performed their water proofing service in our basement in January, basement still leaked. Came back twice to fix. I'm certain they tore up more of the basement than needed because it didn't fix the problem. Their solution was to screw a plexiglass sheet to the wall above where they did the repair. Looks bad. The kids that did the work parked their heavy truck in our driveway and mixed their cement in front of the door. Now we have cracks in a concrete driveway that is only a couple years old. Supervisor stopped for 5 min to check on the jobsite, didn't even bother to talk with us. He should have known better, so should the kids. No one will address our issue or even call us back. They hide behind that poor secretary. If you come quote a job, you should stand behind the work. Mark, Royal Oak, MI
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