My account is locked out. I have tried to call the Disney movie club to reactivate my account but they havent been able to help and cant tell me the reason it was locked. I asked if creating a new account would work and they said you could try but Ive tried several times but the account still gets locked. The only thing I can figure is because I bought 3 copies of the same title but Disney states you can buy up to 3 of the same title so Im unsure why this would be an issue. User's recommendation: Not worth joining.