So they said in a email they'd contact me never did This is a update to my previous review. They said 7 day hold somehow its turned into a 11 day hold hmmm Last week fri now won't be having our cash aval till the 19th or 17th wth We deposited the check on the 7th Then no call after they comment on our review saying email us well fix the issue they never did called customer service didn't do crap said they cannot change holds or uplift holds anymore. Or even give out any cash. Def do not bank with woodforrest you'll wind up with headache after headache ur money being held no matter if they have multiple cleared checks of same type nothing no help from them zero thier garbage not use wood forrest go else were do