I really want to prevent other people making the same mistake I did. I want to know what else I can do to get my money back. I bought a Bambillo Mattress bed costing $7824.99 that has developed mould in a house without mould within 3 months of purchase when other mattresses in the house have not. I was on a payment plan that I have stopped and I have offered them the bed back and to refund what I have already paid. I don’t agree that it is an appropriate product to sell when you have to throw it out before I finish paying it off. According to the consumer guarantees act the product must be fit for purpose and something that goes mouldy in 3 months not fit for purpose, in my opinion. The base design and material of the mattress doesn't allow enough air to circulate and they misled me by saying the product was anti-fungal and yet there is fungus on this product! It is therefore not a safe product either which the act deems should be supplied. The toxic effects of mould on health are well documented. When I write to them they say it was my sweat running through the mattress or around the waterproof mattress protector that I use and pooling between the mattress and the base. This explanation doesn’t cut it surely when many other mattresses and bed of a Divan style manage to not get mouldy in less than 3 months and must have the same factors of sweat occurring? It also doesn’t explain why the bed I don’t sleep upon is also mouldy either. I would expect an expensive, premium product to last a reasonable amount of time without problems and defects. 3 months on a mattress is not a reasonable amount of time in my opinion. A mattress shouldn't have to be aired every week. It shouldn't need extra attention than any other mattress. Nevertheless, there's no mould in the rest of house as it's summer, insulated and aired (I don’t close the windows at all in summer) and regularly have a through breeze with the doors open. My flatmates mattress is older and still without any mould. I proved the lack of mould in the house by photos on the 8th February to the TV shop. Although I was happy with the bed originally it is actually impossible to return the bed to them at the end of the month trial in the original state that they request because it comes with everything vacuum packed so it won't go back into the boxes which might be a breach of fair contract terms. On my contract I notice that they charge the whole amount against the bed and give the mattresses for free which I think is duplicity because they can then claim I didn't buy the mattress when it does go mouldy even though the bed and mattress combination as a design is flawed. I want to have them take the bed away, return some of my money (hopefully) and definitely not have to pay the rest for a product that is not safe and fit for purpose. I am taking it to dispute tribunal and to the Commerce Commission and awaiting the dates / feedback. I have written to my MP, stuff.co.nz, the Herald and Fair Go. I really hope the judge agrees that this is a flawed design making an unsafe product, inappropriate to be sold, that I shouldn’t have to tolerate and waste my money upon. I think a lot of people would be put off by the price but those of us who do buy this more expensive product shouldn’t end up regretting it. Do you have any more ideas about how I can get my money back and help others save theirs.