11 Aug, 2019 → by ClaimboUser548504
baggage handling at manchester airport

1

Good morning. On Friday 9th August I boarded Brussels airways flight sn2824 12:15 flight Budapest to Brussels, then the sn2177 16:45 flight Brussels the Manchester. The first leg of the flight was fine but the second leg was absolutely horrendous- we were held up in Budapest for 30mins, then forced to sit on a stifling hot plane eventually we arrived in Manchester and once again were forced to sit on the tarmac. This made us already over 1 hour later than our scheduled arrival time. The worse part, however was still to come when we had to endure a further 2 hour wait in the baggage area until our bags were unloaded off the plane. During this time we received very little information about what was happening, how long our wait would be- eventually over the tannoy it was explained to us that there was a technical issue unloading the bags but again we were given no indication of how much longer we needed to wait. My elderly father was waiting to pick me up and accrued a parking bill of 18gbp, please arrange compensation for this. Thank you,
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