I was in yesterday at the Sebring Fl, location and didn't get the service provided by normal business hours. I arrive at Sebring location at 6:39, and was told for them to plug my tire it was going to be about an hour. For just I tire plug is unacceptable it only takes 10 minutes????? I had to plug my own tire. Anything could have happened to me while driving to a safe location to plug my own tire. User's recommendation: Ask for a corporate number before service or survey!!