I sent a signed letter in October 2019 advising that we do not want to extend our 5x contracts that are coming to end of term 31 October 2019. There was arrears on the contracts and I made an arrangement to pay of the amounts. Subsequently Virgin Active decided to extend the contracts and keep adding amounts to the already arrear amounts. I am battling to pay the arrears as it is, and Virgin Active just keeps adding amounts making it impossible to catch up. My contract was for 2 years and my signed request to not extend should be respected. Mrs. JC Polley [protected] or christa.[protected]@gmail.com