28 Jan, 2021 → by ClaimboUser964853
Bad product was sold
1
I brought a Troy-Bilt Sorm 2660 snow blower in 02/08/2018 when I open the box for the first time and put it together it wouldn't start so when I call customer service they gave me a number to contact a service center which was under the warranty. When the service Tech looked at it he sid this neww snow blower has a bad carburetor I said how could a new snow blower have a bad carburetor he said good question. I was lucky it was under the warranty. The snow blower was only used twice so the next time I set to use it, I was faced with the same issue it wouldn't start, when I call the warranty department they told me when I bought the snowblower on 02/08/2018 it was all ready 2- years old it was manufactured in 2016 are you kidding me. Now they tell me this is out of warranty so I'm stuck with a snowblower that's no good. This was a bad deal for me I paid over $600.00 for this I will never buy another Troy - Bilt machine because they didn't even try to work anything out with me now that they have my money.