This is the first time to use the app, but I have experienced after the payment then one of the item from the cart was missing! Live chat was not really support user’S complaint!Called to customer service to complaint, and the customer service not friendly and not helpful at all! Now my item stuck in processing and still need waiting for 3-5 workings day for investigation!Initially plan to save the shipping cost and also thought By paying shipping fees will get my item within two weeks time!Now,with the terrible experience and I foresee the shipment will be delay and another late shipping later!Totally not recommended this website if you want to enjoy happily online shopping or else you will get surprised from the bad shopping experience here!