1 Jan, 2018 → by ClaimboUser171881
Bad install of carpets!!

3

I would not buy smart carpet s again!!! The guy who comes out (Ross) talks and talks a good game but thats what it is a game to sell carpet! Who even knows if the carpet I paid for is the one they lay. Which they can't even get that right! My carpet looked as if it was rolled out and not nailed down. I was able to lift almost my whole carpet along my walls! I asked them to come out and fix it, they sent the same people, with exception of one different one, guess that will make the whole difference on how it will be laid now! This was after I had asked them twice NOT to send the same company out but they did anyway! Which was Vinny's flooring and carpets from Long Branch NJ, if you get them watch out! Why would I want the same people to fix a job they couldn't do right in first place. Anyway still not the best job after but I am to busy to keep having someone come out to fix this job. Smart carpet managers there seemed as if they could of cared less of my problem too!! So please don't go with this company if you are shopping for carpets!!!
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