We were booked in at the guesthouse and we experienced some bad service but, the worst of all was that the manager got so personal when we just told him about the bad service that we experience. He then started calling us names and swearing at us over the phone, threating us that he will get someone to beat us up and he even told my dad that he has no manners because, maybe his father died at a jong age that is why he doesn't have manners and his father did past away a few months ago. We, as guests have the right to say how we experienced the stay and it is in-appropriate to speak to some one like that. Can't think that he is allowed doing that and get away with it.