FIRST OF ALL I HAVE A BAD EXPERIENCE OF PHILIPS PERSONAL CARE PRODUCTS. SOMETIME THEY STOPPED WORKING DURING THE WARRANTY PERIOD AND SOMETIME SOON AFTER. I BOUGHT AN EXPENSIVE ELECTRIC TOOTHBRUSH. WHICH LASTED 30 MONTHS FROM DATE OF PURCHASE. PHILIPS ARE SAYING NO SPARE PARTS ARE AVAILABLE SO WE OFFER YOU LENIENCY DISCOUNT OF 40% ON NEW BRUSH. I BELIEVE IT IS NOT A MATTER OF LENIENCY THEY SHOULD HAVE A DUTY OF CARE TO THEIR CUSTOMERS. AT 40% DISCOUNT ON THE BACK OF BAD EXPERIENCE OF THEIR PRODUCTS IT IS NOT WORTH IT