9 Jun, 2021 → by ClaimboUser54271
Backorders Then Cancels

1

I have had approximately 12 items canceled by Pottery Barn in the past 2 months. Some items are to be shipped in a few months, but you get a discounted price if you order now. Then after a month or two on backorder, they cancel your order. They say they ran out of stock.......uh....I knew they were out of stock....I thought the whole point in ordering early was so that you could get more. West Elm, Williams Sonoma, Rejuvenation all do the same. I have posted a few examples, but I have many more. User's recommendation: Don't order online.
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