22 Oct, 2019 → by ClaimboUser249202
background change
1
I chatted with a rep and asked if I could have the background of my original pictures changed and she said yes, told her all my information and what background color I wanted. Well 5 days later I received in the mail pictures of another student from a totally different school. Also another envelope with extras that I ordered which had a different background also from the original shoot and then the reorder placement. Been on hold with them 5:38 at night and then 9:00 am the next day and can not reach them at all. Tried several times and hung up several times . Dialed again and am on hold 20 mins already and nobody answering (10:10) am. Hours are 8am to 8pm so why isnt anyone answering??? Very aggravated with this company. Will not be placing school orders with this company any longer. Will go to a photograph in my town for them. Mrs. Cottingham