31 Jan, 2018 → by ClaimboUser647004
Awful Experience Just Trying to Get My Order
1
I placed an order on January 9th and have yet to hear when it's going to be shipped. Everything on their website (mind you this was after I ordered it) has said 3 weeks from the order date....it's been 3 weeks and nothing. I've reached out to customer service and no response. This was a gift for my father for his birthday on Feb. 3rd and it's not even going to make it in time. I find it quite interesting they charged my card immediately rather than waiting until it shipped. I understand they were busy over the holidays, but any status update or response would be much appreciated.