On May 29, my mother died. I had paid my mother bill up for 6 months. At her time of death she had a credit of 34.19. I call consumer celluar and told that she had died. I told them I could provide them the death certificate and my birth certificate to prove that I was her daughter and only surviving member of her immediate family, my father, her husband died on May 25, 2010. The representative on June 30, told me they did not need that, the check would be sent out in my name within in two weeks. I never receive the check I call back again the first week of Aug, they said the check would be there in 3 days, that came and pasted. I call again and spoke to a very rude and lying representative that said I never called back in June. I told her she was a liar. She said the check was sent. It should not take 2 months to receive a refund check of the money I paid on the account. I receive the check on Aug 30 with my mom name on it. I can not cash the check she does not have a estate and the representative in June was told all of my mom and father accounts were closed and she said would not be a problem to get the check with my name on it.I called today and spoke with a supervisor, and they told it would have to go to a estate which a representative before told me it did not have to I just wish they would give out correct information to customers.