Update by user Feb 29, 2020 i’ve arranged to give this defective TV to the local brew-pub with a sign on it stating “This an example of Vizio quality and customer support,” Original review posted by user Feb 29, 2020 I bought this POS TV from Newegg in August, 2019. It was supposedly factory refurbished, but right out of the box four of the five HDMI inputs were dead and did not pass a signal. Vizio agreed to send out a tech and after waiting a month (for parts I was told) the tech showed up, alone, to install a replacement HDMI board. I had to help the tech dismount and remount the TV since he came alone. All is well, for a month, then the HDMI inputs (didnt matter which one) would lose its signal after about 30 minutes and go black and I would have to reboot the signal source to get the HDMI signal back. This problem was not source related as this problem appeared when I tried running the HDMI output into the TV from multiple different different sources (BluRay player/Apple TV/Roku/Firestick/AV Reciver. Vizio said they would ship me a replacement TV (refurbished) and this took another month. I made a delivery appointment for a specific date and time, and thought nothing more of it until they called me a week BEFORE the scheduled delivery. They said the were in my driveway and could I come to the door and let them in? Normally, I would have accommodated them, but when they called I was 200 miles away at a medical appointment. When I asked what happened to the delivery appointment, the driver blamed their scheduler. So a week later they show up with my replacement TV. The transition from the defective TV to the replacement TV was painless. All was finally well, I thought. Until about six weeks later, multicolored vertical lines appeared on the right size of my screen, and similar multicolored horizontal lines appeared near the top of my screen. I couldnt believe what a bad run of luck I was having with Vizio TVs. I reported this problem and was asked to take some pictures of this screen defect and email them in. I did so, and thats when things really got worse. Vizio said their company techs had determined these lines were from screen damage I HAD DONE TO THE SCREEN, AND AS SUCH, they had no further responsibility. That was it. When I asked how do I appeal this, they hung up on me. I of course had never damaged the screen, and now Im stuck with a defective TV. What I learned from this ordeal is to buy a Samsung next time.