1 Jan, 2018 → by ClaimboUser143013
Avoid these scammers at all costs!
1
I made a hotel stay reservation via Hotels-Rates service and when several hours later I received an extra charge. When I contacted customer service and asked why they applied extra fees, they said that was a service fee. Then I decided that it was too much for me and asked them to cancel my hotel reservation and refund all the money they took from me. They said that it was already too late because according to their policies customer has only 4 hours to cancel!! Are you kidding me? Demanded some proofs but they ignored me! Avoid these scammers at all costs!