20 Jan, 2018 → by ClaimboUser277141
Avoid Pinch a Penny and Pentair at all costs!!!
Gave the benefit of the doubt to these people over 15 years. Bought two heat pumps and one pump. Sixteen months ago had them installation Pentair heat pump- first 4 months it didn’t work. Finally they replaced the condenser but it failed 12 months later. Pinch a Penny said they couldn’t (wouldn’t) do anything about it and told us to call Pentair. Pentair said we were out of warranty by 2 days and they also said they wouldn’t do anything. Do yourself a favor- Take a pass on Pinch a Penny and Pentair! The store we have worked with is located on Bonita Beach Road in Bonita Springs, Florida.