AVOID or you will lose you money! Ordered jacket, took a very long time to get it but finally arrived - wrong style :( and not a genuine leather (parts yes, but majority faux) so decided to contact seller and ask questions. Long story short was give an option to keep jacket for 25% refund or send it back at own expense and also pay customs charges so they will issue full refund! I've decided to send it back as some money back is better than non for this purchase. They have provided return address for CANADA, did cost me circa £40 to send back but hey ho. Item was tracked so finally arrived to provided destination, well sort of as it was put in postal box and never claimed as online history shows, despite recipient was notified. Seller is very bad at communication and still says they will get other department to get back to me, luckily I've paid with credit card and they are now dealing with it so there is still a chance I might receive some sort of refund. RIDICULOUS, AVOID as all they do is to play on time, luckily I managed to contact credit card provided 1 day before deadline passed for claim to be considered. Pretty website but products not as described, VERY SLOW and NOT TRUSTWORTHY SERVICE. AAAAAAAAAVVVVVVVOOOOOOOIIIIIIIIIDDDDDDD!!!! User's recommendation: AVOID or you will lose you money!