We purchased a 2013 Altima last September. The salesman told us at the last minute that the car had a problem with the A/C and that it would be solved and fixed when we picked it up the next day. We picked it up the next day 11 miles in the A/C went. We were flying to the UK the next day and wouldnt be back until the 8th January 2020. They told us they fixed it and so on the 9th January we did approx 50 miles and the A/C went. We dropped it off for repair and they gave us what we thought was a courtesy car. We heard nothing from them. We called them and left a message no response. Last night we walked to our car parking lot and the courtesy car was gone. We called Nissan because we thought it had been stolen however they had been along and just taken it. With our belongings and not even knocking the door. This morning they lied to us saying they had no drivers to deliver our car. They sent a driver to pick my husband up and then told him it was a hire car and we owe over $500. They had entrapped my husband. Our several hours he has paid however we are both very upset and disgusted by our treatment and the poor car we have purchased. Im not sure why they could not contact us to collect the car and I dont know why they couldnt email. I have suspicions that the A/C will fail again after a short time and would like some help to sort this mess out.