1 Mar, 2020 → by ClaimboUser215950
AVOID CONNECTING TO THIS AIRLINE
1
February 9th, 2020, I flew from Abu Dhabi to Jeddah to Dulles, Washington DC. My luggage wasnt available. It was NEVER sent. Finally when it was sent on February 15th, only ONE piece of luggage was sent. The other piece SAUDIA airlines lost. Its now March 1st. I am still struggling to get compensation for my claim. I am shocked and appalled by the incompetence and lack of customer service skills that this airline has. Its definitely worth spending the extra money to fly Qatar airlines or Emirates.