12 Feb, 2020 → by ClaimboUser660147
Avoid at all costs! Worst company I’ve ever dealt with!

1

Volusion and their subsidiary credit card processor defrauded my business out of over $40,000 USD. They had identified us as a smaller company that was dependent upon monthly revenue in order to make payroll and purchase inventory. They literally stole the money right from my company bank account using fraudulent chargebacks, then started to withhold all sales revenue until I had no choice but to close the business. All the while following the theft and during the time after Volusion had begun keeping our sales revenue (instead of depositing it to our bank account like they were supposed to), I continued fulfilling orders in a timely manner (shipped within 1-2 business days of purchase), assuming that since we were in the right and there was no justification for what Volusion did to my business, eventually the mistake would be cleared up and the business would eventually receive the stolen funds and withheld sales revenue. Well, that never happened. After several months of having literally zero revenue thanks to Volusion withholding it and keeping it for themselves, I was left with no other choice but to lay off all employees and close the business. The only money we had to pay attorneys to fight them, they had already stolen and/or withheld. By cutting off our revenue stream, they ensured that there would be no legal recourse for their criminal activities. Volusion is a company with a sleazy culture, that is willing to defraud and steal from its own customers in order to make their own ends meet when hard-up for cash, and/or satisfy their own unbridled greed. Their chargebacks were entirely without merit or basis of any kind, as was their theft of all sales revenue following their chargeback fraud. All of our bills owed to Volusion were paid on-time and in-full. They had no justification for what they did to my company that I spent half a decade building and was dependent upon to support myself and my family, not to mention employees. For proof of the validity of this review, please visit the Wayback Machine at Archive.org and search for eganmedical.com. The business existed from early 2011 through late 2014. At the bottom of the second screenshot is proof that the online store was purchased from Volusion and used Volusion's software and payment processing services.
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