10 May, 2021 → by ClaimboUser603730
Autorenewal without warning

2

I signed up for a one year subscription at $39.99 and quickly lost interest. Fast forward to one year later and was charged $79.99 without warning. I immediately asked for a refund and was denied: ...I am afraid your subscription was not cancelled and by not cancelling it you authorised us to renew it automatically. I am sorry if you did not realise Busuu subscriptions always renew automatically... As per our Terms and Conditions, I am afraid you are not eligible for a refund. I cancelled within 60 seconds after being charged. This is a scam.
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