1 Jan, 2018 → by ClaimboUser822387
auto renewal and billing
1
Today was my last day of my membership. When I logged in to cancel, they had already auto-renewed for 6 months. That shouldn't happen until tomorrow. I am disgusted and the customer service is appalling. I cancelled my account but am still expected to pay for the next 6 months of membership. There were no emails or any notifications sent that the account would be updated on the last day of my membership.