11 Aug, 2020 → by ClaimboUser992599
Auto renew mode
1
My web hosting plan was renewed automatically without my consent! 1- I didn't know that my plan was in auto-renew mode. 2- I did not receive any notice during the renewal. 3- I sent a screenshot of my emails received by SiteGround, they were all dated last year (2019) when I opened my account in June 2019 4- They pretended that the emails they sent to me were probably spam. How can this be done if I have not programmed in my mailbox that they were "spam", emails do not go to this mailbox from them even if they have not been programmed beforehand so! The customer service was really in an attitude of understanding and didn't give a damn! I didn't even use this server too !!! They can see that in their internal data! We cash in and we laugh at you ... *** you SiteGround User's recommendation: Carefull..... They have no interest in you!