20 Sep, 2021 → by ClaimboUser115713
Auto radio service

3

I have been a customer of Sirius XM for at least fifteen years or more. I contacted a representative after receiving an increased bill via my email. Unfortunate the service provider was not HELPFUL at all in resolving my issue and disconnected my services the following day. I am very appalled in the representative lack of effort to maintain my services. I called today, September 20, 2021, and asked to talk with a supervisor and transferred to four service workers after repeatedly asking to talk with a supervisor. I told them I will file a complaint about the issues of today. These individuals lack training in customer satisfaction and definitely will impact your business if the problem with them is not resolved.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Sirius XM Radio you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.