1 Jan, 2018 → by ClaimboUser580333
audiogon sucks.. really bad
1
Bought a Preamp off Audiogon. Seller says it is used but neglects to mention it is damaged! He tries HARD to get me to buy it quichly! SO I do. When I get it, yes its damaged and no where in the listing does it state that it has damage. Damage to a digital inpit I migth add that was easily looked over and ignored!. The seller goes so far as to admit he indeed "forgot" to mention the damage in the listing. I accepted $50 offer off the original price. Waited days never got it. He wouldnt responmd to my messages so I left a negative and suddenly he wants to get the negative removed. I email audiogon and tell them do NOT remove that negative. I have clear evidence he lied and sold me a dammaged item. They actually can read the emails to and from each other so I can tell you that I wasnt lying. Well, Its gone! They removed the Negative and now I am stuck with a damaged item and NO recourse at all. They say open a dispute with paypal.! Audiogon is useless. They have no customer support. They have no Phone number. You have an issue you are screwed. I wouldnt trust Audiogon for nothing! Dont do it...