I spoke with a lady there that was extremely nice, however, I ended up speaking with Steve or Steven, Stephen and I have never in my life been treated so rudly. He started yelling and hung up on me. I mean this man really lost it. I feel sorry for anyone who has to speak with him. My God, the man had no control of his own mouth and temper. He left me crying my eyes out. Never once did anyone listen about the roach infested apartment and that we did not unpack or stay because of the loud music playing at night and the amount of people that would get together at 2:00 am. I was just discounted by the apartment complex and handed to this rude man. I have never not paid my bills or broken a lease, my credit is impeciable yet I had this guy treat me as if I were a criminal, which I would like to say I am an almost 60 year old recently widowed lady with a credit score in the 800's. I paid the money because I could not stand the ugliness but I would love my money back. I was treated wrong by the management and by this rude man. I can provide you pictures of the door not even connecting yet my daughter who just graduated from college was to stay there. NO! I have documentation, pictures, and dates. Please someone help me. Also, her credit alone would have given her the apartment but I had to give them my credit score also which cost another $75.00 from the apartment complex. The manager, Tony, of the apartments was nice but the leasing office is like vultures. That should have been my first clue.