Called and scheduled service 3 different times and no one showed up...called back to dispatch and was placed on hold for 25 mins. and thought I could wait them out....no go though. I suspect that they did not like the fact that I wanted a quote before beginning the job. Appears to be a pricing scam outfit in my opinion. Talked to three different service people who all agreed to show up on a given day and they just disappeared. Do not know how they can stay in business and not follow up with scheduled appointments. Not a reputable business in my opinion.