6 May, 2020 → by ClaimboUser993412
At venetian macau ,Product can’t be changed. If buying at a different location ?
3
I bought a wallet at a shop in Macau ( Wynn hotel ) After buying it for 2 days. I want to change to a new style. I decided to proceed to the Venetian shop (Directly between the bridge to go to SCC). Because I think this place has good quality and service. When I walk in, The staff perform their duties as normal. I asked about the product order because the product I wanted wasn't available at that time. The staff answered me that I can order. After that, I asked about changing products. Because knowing that the product can be changed even if purchased at a different location. After that, she went to check. After that, she couldn't order? Can give a reason to the customer ? I just want to know about the service standards of the brand? I am very disappointed with this service