WOW! I'm not one to order from online companies I'm not familiar with and I now realize why... I ordered 3 items...one was kind of ok but the other 2 were nothing like the Sherpa jacket and pullover I saw on the website. Items were beyond cheap and the size guide was way off! After emailing about a return, I was told I should just keep them because it would be too expensive to ship back (on my dime). Grammar was all over the place...like someone writing these responses from their phone in a dark alley somewhere! DON'T DO IT!!!