I have never hated a computer as much as this one. My radio was shutting off on its own so I'd lose internet connection all the time, then it was my mouse pad stopped working which my husband fixed but it still has issues where the mouse will go crazy and jitter around a page when I am trying to click on a hyperlink, now it's my keyboard keys working and then not working as it pleases. My husband took it apart to check connections and dust issues. It worked for about a week and now it's back to crap. The keys that don't work are d " ', backspace enter end. I can't stand it. Just to type this, I had to plug in an external keyboard. I uninstalled the keyboard driver and reinstalled it and that did nothing. And insult to injury, half of the keys letters have worn off. I would never ever buy another ASUS again. How do they stay in business?