7 May, 2019 → by ClaimboUser961900
Assurant service contract

1

I bought the service contract in April and my dishwasher broke yesterday. I used the Chat option and then called to schedule a service appointment and was told twice that the policy did not cover physical damage on one hand and electrical malfunction (not what I asked about) on the other hand. My policy clearly states "functional" issues as to what is covered. Now they contest that. Try to find an address to send a cancellation notice is unachievable. Try calling someone and getting an address and you end up at a different division. I want to cancel my policy and cannot find who to send the letter to. Assurant is a typical insurer who doesn't want to pay and doesn't allow easy access to cancel within a 30-day window.
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