I approach standard bank to assist my to pay off my debt, unforeseen circumstances. I went to the bank in my hometown. The agent was very understanding. I had 2 options. I choose the second option, emailing all the documents. I called the call center. Wake-up call!! I was told you don't have enough debt, sorry you don't qualify for help. Solution do I make more debt fall in areas and standard bank still can't help. I have been with this bank a while, not sure why I'm staying.