Order number JML24793155 My email address: [protected]@gmail.com My order arrived on approx. 4th December since then I have been trying to contact the company. Reason: The product bottle arrived wet as some of the fragrance has leeked out as not well packaged . Bottle and packaging was wet with fragrance. This was bought as a Christmas present so very disappointing. Dispatch email says: If you require any further assistance, please don't hesitate to contact us. Then says: Please note that this mailbox is not monitored. What sort of service is this. Company mailbox is full so emails are not being delivered anyway. Found a telephone number after searching for ages. Not being manned. To resolve this issue I would like a replacement or a refund please. Rosemarie Reynolds-Blanche