We are still going from Paris ( we left Paris. At 2:30pm ( 30 min late)).first they said it will be a big 2 floor bus, but it was normal bus.in my tickets it is saying that my jorney is direct, but we went to Lille and wait in Lille 2 hours for nothing.no one explain what is going on.when I asked a driver said to me just wait.(I have a video).then I started to film everything.we stayed about 2 hours lille, kids was crying, some women's as wells.me and my husband going to london and our last train from London to Crawley will be at 11:45pm todays. Now is 8pm and we still in France.I know we will be late.can you let me know please what we need to do, because pure next train is at 6am tomorrow.how we can get home? Our kids are at home as well...i paid for nanny only until midnight, now I need Po pay for longer...I bought train tickets for me and my husband as well ( paid £36). Now I need to pay again.where we need to stay until tomorrow morning? In a bus station? No sleep? Me and my husband need to go to work tomorrow at 6pm...but how? If a train will be only at 6am??? I all ready made a call, but a lady said to me she will contact me and explain me what is going on, but no one call to me back.Very bad communication, no one understand English. And very bad organise.no one organise anything.everyone just wait for something.i am wait for your call.my number is [protected].thanks Milda Cize