1 Jan, 2018 → by ClaimboUser349647
ARCO Manager
5
I witness something today that was unbelievable. This lady was politely waiting for the two cashiers to quit talking to each other about their personal problems. The Cashier said "can I help you" the customer said 35 dollars on 2 and these items. While the cashier was ringing up the purchases, she continued to chat about personal things to the other cashiers. The lady paid and left to go to the pump. The lady returned stating the cashier did not give her gas on pump 2. The customer said I clearly told you. At no time did the cashier apologize and ring the customer again. The customer finally had enough of the rudeness and asked for the manager. THE MANAGER was the other rude cashier!!! Yes, the other rude cashier compaining about her living arrangements with the first cashier turn and said she was the manager and did the customer have a problem because the customer was wrong. The customer requested the owner and this time the manager said she too was the owner. Now I know the owner of the Marysville, CA Arco Gas Station and it certainly was not that blond idiot. The manager had frustrated the customer so badly and refused any further service after taking the $35 refusing to provide the fuel. The manager should be fired! The customer left really man and yelled at the cashier that she was a ###. Well, the customer was wrong to curse but the manager should not have lied and refused service