1 Jan, 2018 → by ClaimboUser335560
application of extra payments
2
I would like to pay my student loans off more quickly than scheduled. I set up my monthly payment to pay slightly more than the required payment. To my dismay I learned that Nelnet was applying my extra payments towards the loan with the lowest interest rate. I have loans through over servicing companies and they automatically apply extra payments towards the loan with the highest interest rate. Obviously it is in my best interest to put my extra dollars towards the loan with the highest interest rate. Nelnet is doing what is in its best interest and putting my dollars to the loan that would do THEM the most good. I've contacted them multiple times to try and change how the extra payments are applied. The only solution I've found is to reduce my automatic monthly payment and make an extra payment each month towards the desired loan. However, even that method has its flaws. I forgot to check the "Do Not Advance Due Date" button when I applied an extra payment. So they moved the due date of the desired loan back to a later date. Now my usual monthly payment doesn't go to that loan because it "Isn't due yet". So each month a portion of my usual payment is extra and that goes towards the loan with the lowest interest rate. Scummy company and scummy practice. Should do what is best for the debt payer rather than what is best for the best collector.