28 Jul, 2021 → by ClaimboUser594504
Appliance delivery and disposal of old appliance service

1

I went to Home Depot and ordered a new dishwasher to replace one that was leaking and a motor that malfunction because, I suspect, roach infestation. I paid to have the old dishwasher hauled off. I was pleased with the new dishwasher installation and was told that the old one would be picked up the next day. That did not happen. I called to complain and was told that it would be picked up one week later and my payment to haul it off would be refunded. It sat outside my home on the sidewalk the whole week. On the day that it was to be picked up I received a call from Home Depot that they were not going to pick it up because it was "bug infested". I'm getting my $25 back and have made arrangement for another company to pick it the old dishwasher, but this is the second time Home Depot has pulled this kind of stunt. They did it several years ago with a freezer and it was not "bug infested". They put the old one in the alley. Don't pay the haul away fee. I have done a lot of business with Home Depot when I remodeled a kitchen and a bathroom with them about six years ago (over $12, 000 worth) and I'm thinking of taking my future business elsewhere.
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