I had a phone contract with MTN that ended month end of April 2018. So because of the ridiculous data and minute charges mtn has I decided to end/cancel the contract and not let it go on a month to month basis.  As I called in to cancel I spoke to a lady that advised me on an R89 sim only contract where I'd get 8gigs. 4gigs during the day and 4gigs at night. I told her I'd like to think about it coz I use minutes alot same as I use data so I wanted to shop around other networks. Called in a few days after that I spoke to a Guy called BANELE, who couldn't wait to get the sale. I told him I was in a bit of a hurry to go somewhere but he told me it'll only take a few moments and we'll be done. And surely so it did, I kept on emphasising on the 8gigs, 4 during the day and 4 at night he said YES! That's exactly what he's loading.  Fast forward to this month I get a bill where I'm charged R121.93 for 2gigs and another R228.07 for an extra 2 gigs to make 4, instead of just R89. So I called in I've been transferred from pillar to post. Promised to be called and then nothing. On my last call I spoke to a gentleman called GORDON who I promised that I'll write a review on hellopeter and An email to head office should BANELE'S manager not call me back. Even with me saying that i havent been contacted.  So over the past couple of days I spoke to Melisizwe, Patience( who I was told was a manager), petunia from retentions and Luyanda from customer service. My reference numbers were [protected] and [protected]. Such appalling service from MTN your agent's service which is just preposterous. Ive been basically sold a fraudulent contract that doesnt exist . If not called to rectify I'm taking this to further to the Consumer protector. Cell number is [protected]