1 Jan, 2018 → by ClaimboUser556097
apartment rental 53 rue meslay paris
1
The apartment was booked and paid for from 3 -8 August. From the beginning it was clear that the apartment was not properly maintained or cared for. There was a missing blind from one of the large living room windows and other blinds were dilapidated. The only bedding was large heavy duvets not suited to a Paris summer and if dubious cleanliness. In the cupboard were towels which were badly stained and unpleasant along with old clothes. One bedroom had no cupboard side light or table - just a bare room with bed. After two days we got bites on our skin which I took to be from mosquitoes because of the open windows. However as these developed it became clear that these were entirely consistent with bed bugs - being present on the body on the side which was slept on. These are now being treated as advised with cortisone cream and I have thoroughly cleaned all clothing and cases on return to ensure that the bugs haven't travelled back with us. This is an appalling outcome for a holiday trip and shows a lack of care and maintenance of the apartment and disregard for the comfort of paying guests. These complaints have already been sent to the company.