30 Nov, 2020 → by ClaimboUser687437
Annual fee and membership fee [protected] Marlena Harper
2
I cancelled my membership back in June due to the pandemic mask mandate and then was baited by your company to have a free temporary hold placed on my account until I was ready to return. Now I am being charged the annual fee and the monthly membership charge when I was never disclosed that. This is a crooked way to charge people fees so that you can get away with stealing from people during a terrible financial time. I will never be a member of your gym again and I will make sure to let everyone know not to use for gym. I even called the customer service line and was told by your rep basically too bad that it was disclosed in that first baited email. I will be contacting my lawyer.